Invoicing

How do I send an invoice to all winning bidders of my sale?

It’s possible to send an invoice to all winning bidders of a specific sale all at once! First, go to the “Invoices” tab of your Seller dashboard and use the filter controls at the top of the invoice list to filter all invoices by sale. Then, select which invoices you want to send by checking … Continue reading “How do I send an invoice to all winning bidders of my sale?”

What do the different invoice statuses mean?

There are 6 possible invoice statuses, each described below. Pending This is the status that invoices are in when they are first created (invoices are created automatically after a buyer wins an auction or uses the Buy-It-Now feature). It is at this point that you have the opportunity to review the invoice for accuracy, and … Continue reading “What do the different invoice statuses mean?”

Can an invoice contain multiple items?

Yes, items that are sold to the same buyer via timed auction or the Buy-It-Now feature are automatically added to any existing invoice that is in a “Pending” state. For example, if Buyer “Bob” won an item and then later won a second item, then as long as the invoice was in a “Pending” state, … Continue reading “Can an invoice contain multiple items?”

How can I print a copy of an invoice or invoices?

You can print out a single invoice or a stack of all invoices that were generated via your sale for your own records. This is useful to have at the ready for when your buyers arrive to pick up their items, or to include as a shipping/packing slip. To print invoices, navigate to the “Invoices” … Continue reading “How can I print a copy of an invoice or invoices?”

What details are shown in on my invoices?

Invoices show each item purchased, any additional invoice line items and their associated cost as defined by you, and your company’s name and contact info. You can add a note to each invoice prior to emailing or printing them. This note should contain specific instructions for the user to follow in order to complete the … Continue reading “What details are shown in on my invoices?”

What is the name that appears on my invoices?

Your invoices show your company name, address, and phone number. EstateSales.org’s information is not shown anywhere on the invoice.

How do I create an invoice?

Invoices are automatically created when a buyer wins an auction or uses the Buy-It-Now feature on an item you have for sale in an online auction. It is currently not possible to manually create an invoice.